Support & Resources

We're here to help. Find the resources you need or get in touch with our support team.

Contact Support

IT Help Desk

For technical issues, login problems, or application errors.

DYS.HelpDesk@mass.gov

(617) 555-0101

General Inquiries

For questions about platform usage, data, or policies.

DYS.Info@mass.gov

(617) 555-0102

Support is available Monday - Friday, 8:00 AM - 5:00 PM EST, excluding state holidays.

Self-Service Resources

Forgot or Reset Password

Click here to start the password recovery process.

User Guides & Documentation

Access detailed guides and platform manuals.